Order, Account & Payment Information

• How does Paypal work & how do I set it up?
• What if I forgot or want to reset my account password?
• Do I have to make an account to place an order?
• How do I make a customer account?
• How can I sign in to my account on my mobile device?
• How do I manage my credit card and billing information?
• How can I place an order?
• Can I update the contact information I have saved on my account?
• Can I update the email address linked to my account?
• How do I change quantities or cancel an item in my order?
• My order hasn't arrived. What should I do?
• An item is missing from my shipment. What should I do?
• I received the wrong product. What should I do?
• What do I do if my product arrives broken or damaged?
• I am sending my order as a gift. Can I write a message to the recipient?
• What is the shop app?